USA Shipping Details


USA SHIPPING OPTIONS

Blue Igloo offers 2 standard shipping options to USA destinations Xpresspost and Expedited Parcel.

If you require your item(s) quickly or by a specific date please contact us for a priority shipping quote.

DELIVERY SPEED

 
Xpresspost Expedited Parcel
2-3 Business Days 4-7 Business Days
* Some exceptions apply.

GOOD TO KNOW

We use Canada Post to ship parcels to USA customers.

DELIVERY FEATURES

Xpresspost and Expedited Parcel include the following delivery features if available in your delivery area.

On-time Delivery Guarantee*1
Tracking and Delivery Confirmation
Delivery Updates
Liability Coverage (up to $100 CDN)*2
Signature*3

*1 Expedited Parcel: Feature not available.
*2 If your purchase value is higher then $100 CDN then you may have to pay an extra nominal fee for additional Liability Coverage. If you are required to pay an additional fee a member of our team will contact you.
*3 Expedited Parcel: Paid add on option, included in shipping fee.

DELIVERY FEATURE DEFINITIONS
On-time Delivery Guarantee
Canada Post offers replacement service or credit equivalent to the shipping charges, if the sender’s shipment is not delivered on time, as measured against the published delivery standards, in accordance with the Terms and Conditions.

Tracking and Delivery Confirmation
Blue Igloo will provide a tracking number(s) that will allow you to view the progress of your parcel(s) delivery process on the Canada Post website.

Delivery Updates
Can be viewed on the Canada Post website using the tracking number(s) provided by Blue Igloo described above.

Liability Coverage (up to $100 CDN)
The item(s) you purchase when sent by Xpresspost or Expedited Parcel are automatically insured for a value up to $100 CDN*.
* Item purchases with a value higher then $100 CDN will be insured for their full value.

In the unlikely event your item(s) arrive damaged or are lost in transit Canada Post will issue a credit to Blue Igloo for the value (your purchase total + shipping costs) indicated on the original shipment bill.
Blue Igloo uses the credit to cover the costs associated with sending a replacement item(s) or issuing a refund to you.

Signature
Ensures that a personal hand-off of the parcel(s) occurs at delivery, and that there is proof of this activity.

The name of the person signing is recorded as well as the signature.

If there is no answer at the door, the delivery agent will leave a Delivery Notice Card in the addressee’s mail receptacle that directs the addressee to the designated post office to pick up the item.
* Only the addressee or their authorized representative can pick up an item with Signature at the post office.