Canadian Shipping Details

CANADIAN SHIPPING OPTIONS

Blue Igloo offers 2 standard shipping options to Canadian destinations Xpresspost and Expedited Parcel.

If you require your item(s) quickly or by a specific date please contact us for a priority shipping quote.

DELIVERY SPEED

Delivery Area	Xpresspost	Expedited Parcel
Major Urban Centres
Local	Next Day	1 Day
Regional	Next Day*	1-3 Days
National	2 Days	2-7 Days
Non Major Urban Centres
Local	Next Day	1 Day
Regional	2 Days*	Up To 4 Days
National	3 Days*	Up To 11 Days
Northern Regions and Remote Centres
Local	5 Days	6 Days
Regional	5-7 Days	6-13 Days
National	5-8 Days	6-13 Days
* Some exceptions apply.

GOOD TO KNOW

We use Canada Post to ship parcels to Canadian customers.

DELIVERY FEATURES
Xpresspost and Expedited Parcel include the following delivery features if available in your delivery area.

On-time Delivery Guarantee
Tracking and Delivery Confirmation
Delivery Updates
Liability Coverage
Signature
Do Not Drop Safe

DELIVERY FEATURE DEFINITIONS
On-time Delivery Guarantee
Canada Post offers replacement service or credit equivalent to the shipping charges, if the sender’s shipment is not delivered on time, as measured against the published delivery standards, in accordance with the Terms and Conditions.

Tracking and Delivery Confirmation
Blue Igloo will provide a tracking number(s) that will allow you to view the progress of your parcel(s) delivery process on the Canada Post website.

Delivery Updates
Can be viewed on the Canada Post website using the tracking number(s) provided by Blue Igloo described above.

If you are using an iOS mobile device to make your purchase you can now choose to receive updates for order using the Shop app. Simply download the mobile app from your order status page or the App Store to get started. Read more

Liability Coverage
Purchases when sent by Xpresspost or Expedited Parcel are automatically insured for a value up to $100*.
* Purchases with a value higher then $100 will be insured for their full value.

Signature
Ensures that a personal hand-off of the parcel(s) occurs at delivery, and that there is proof of this activity.

The name of the person signing is recorded as well as the signature.

If there is no answer at the door, the delivery agent will leave a Delivery Notice Card in the addressee’s mail receptacle that directs the addressee to the designated post office to pick up the item.
* Only the addressee or their authorized representative can pick up an item with Signature at the post office.

Do Not Safe Drop
If the item does not fit into the addressee’s mail receptacle a delivery attempt will be made at the door. If no one is available to receive the item, a Delivery Notice Card will be left, and the addressee will be able to pick up the item at the designated post office*.
* Only the addressee or their authorized representative can pick up an item with Signature at the post office.